Privacy Policy

This Privacy Policy explains how Digicare IT Limited (“we”, “us”, “our”) collects, uses and protects your information when you visit our website or use our services, including the client portal.

Information we collect

• Information you give us: your name, email address, phone number and message when you contact us, and account and billing details if you become a client.
• Information collected automatically: technical data such as your IP address, browser type, device and the pages you visit.

How we use your information

• To reply to your enquiries and provide our services.
• To manage client accounts, invoices, payments and support tickets.
• To keep the website secure and improve it.
• To send service-related messages. We only send marketing emails if you agree to them.

Cookies

We use cookies that are needed for the website and the client portal to work, such as keeping you signed in. You can block cookies in your browser settings, but some parts of the site may stop working.

Sharing your information

We do not sell your personal information. We share it only with trusted providers who help us run our business (for example hosting, email and payment services), or when the law requires us to.

Data retention and security

We keep your information only as long as needed for the purposes above or as required by law. We use reasonable technical and organisational measures to protect it, but no online service can be completely secure.

Your rights

You may ask us to access, correct or delete the personal information we hold about you. To make a request, contact us using the details below.

Third-party links

Our website may link to other websites. We are not responsible for their privacy practices.

Children

Our services are not directed at children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page shows when it last changed.

Contact us

• Email: contact@digicareit.com.bd
• Phone: +88 01717 287803
• Address: Digicare IT, Doyel S.A Tower, 220-A-1, Amtola, South Pirerbag, 60 Feet Road, Mirpur, Dhaka - 1216